Hey Dude Shoes
Reviews and Complaints
Worst Customer Service Ever
User's recommendation: Don't buy from them
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWell I can't say it's them . It's someone saying they are the hey dudes company on market place.
Preferred solution: Deliver product or service ordered
User's recommendation: Don't buy on fb or marketplace. If it's to good to be true it usually is.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever received my shoes!
I ordered my shoes on 5/15 when it send proof they arent coming and lost they make me wait 2 weeks after sending multiple emails. They send out another pair which again are lost and I give proof and still get the same response.
The customer service sux! I get the same damn response like its copy and paste messages with no one researching the issue and now I wont get my shoes since they are out of stock! This is also the first time that be purchased these! My family ordered theirs a day before and got them in 2 days.
Monday 6/5 will be a month! I ask to talk to a manager and get told the phones dont work and I wont get a call!
Same run around!!! I will never purchase from this company again and dont bother contacting Customer service cuz u wont get any help!!!
- Idk never owned them
- Customer service and delivery sux
Preferred solution: A straight answer on why in the *** they canโt get now 2 of the same order to me
User's recommendation: Donโt order online!!!!!
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Verified ReviewerOrder missing
They are stringing me along, avoiding emails and sending fake tracking numbers.
I ordered my daughter a pair of shoes the next day for $15.99 I have an order conformation for that, I do however have an order confirmation for a pair of wallys that I did not order, I have sent multiple emails with all the info I have I have received one email that told me my order was being shipped out and they gave me a link which went to the order with my daughter's shoes so they paid no attention to the emails I have sent. This company needs to get it together and promise what they offer along with responding to emails and correcting the issue.
- Nice comfy shoes
- Not able to get an answer from cusromer service
Preferred solution: The products I ordered
User's recommendation: Make sure you aren't being told you have an order on the check out page follow up
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDid not receive my shoes
Preferred solution: Deliver product or service ordered
User's recommendation: Do not oder shoes. This is what I received.
Never received 3 pairs waited 3 months keeps giving update obviously a conn says dude official site
User's recommendation: Don't buy from dude site
Trying to find about a return the ref is 908**** isend a email telling them you got the return on Nov 15
- Love them
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Minneapolis, MinnesotaMy order #ZJU80739
User's recommendation: Unacceptable
Return
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Pocatello, IdahoCan't get ahold of them, don't respond to emails and no phone
I sent two pairs of shoes back that were too big. They arrived in one package so I assumed I could send them the same way in one box with one return label.
It was later that I realized that each pair had to be sent in different boxes with their own labels. I have emailed at least 8 times for the past two weeks with no response. I received my sandals but not the shoes. I've emailed the return label for the ones not returned yet.
I would like a refund or return asap.
order # 772**** Milo size 8 which I received already, Wally Funk size 8 I haven't received. Those are still somewhere in your possession.
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Verified ReviewerUpdate on my last review
So it turns out I was scammed by a company named yino the emails came from this address jolinpeach I contacted the actual hey dude company and they advised me to follow through with my bank and report that I have been scammed the website is called online discounts.com I have recently received an order nber and a tracking number which says that my orders are in transit from China . This had made me sick to my stomach I have lost an additional 19.98$ because I had ordered my daughter a pair two days later which I did receive conformation of which I now know is not true so yeah its $38.99 and $19.98 that I have lost, that's alot of money for someone who is a single mother on disability.do
- Comfy shoes
- Have websites that look just like their website
Preferred solution: Full refund
User's recommendation: Do not use discountsonline.com
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Winter Haven, FloridaMissing order,DHL says half my order is in dead letter. the other half was delivered by UPS with no problem, so now I paid double for one pair, This may be my last pair even though I love all six pair
User's recommendation: buyer beware
Absolutely awful customer . DO NOT WASTE YOUR MONEY!!!
User's recommendation: Don't buy dudes!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHelp!
- Amazing shoes
Preferred solution: Deliver product or service ordered
User's recommendation: Iโve ordered before and loved them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder address
- There comfortable
- No answer for customer service
Preferred solution: Deliver product or service ordered
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The same thing just happened to me!! They sent both in the same package I sent them back in the same package and they lost a pair!! Customer Service is the worst Iโve dealt withโฆ