Hey Dude Shoes Phone Numbers and Emails

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Hey Dude Shoes Email:

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How to Contact?

How Can I Contact Hey Dude Shoes via Live Chat?

To contact Hey Dude Shoes via live chat, visit Hey Dude website and navigate to the "Contact Us" page. On this page, you will find a green box indicating whether an agent is online or offline. If the box displays "Agent Online," it means a representative is available for live chat. Simply click on the box to initiate the live chat session and engage in real-time communication with a Hey Dude Shoes agent.

If the box shows "Agent Offline," it means the live chat service is currently unavailable, and you may need to try contacting them through other available contact methods listed on the page, such as email or phone.

What Is the Hey Dude Shoes Customer Service Phone Number?

Currently, Hey Dude Shoes does not have a dedicated customer service phone number. However, you can get in touch with a customer service representative at Hey Dude Shoes via their online chat support or by submitting a request available on the site. It usually takes 1 to 2 business days for a Hey Dude Shoes customer service representative to reach out to you.

How Can I Contact Hey Dude Shoes via Website?

To contact Hey Dude Shoes via its official website, head on to the website on your browser and find the “Contact Us” section. Click on it to submit a request which a Hey Dude Shoes customer service representative will respond to within 1 to 2 business days. Alternatively, you can also get in touch with the Hey Dude Shoes customer service team via its online chat support system available on the website.

Contact Information

Hey Dude Shoes Website:

Hey Dude Shoes Help Center:

Corporate Office Address:

Hey Dude Shoes
6335 N Hollywood Blvd. suite 100
Las Vegas, Nevada 89115
United States

Other Info (opening hours):


Monday - Friday: 8:30am - 4:30pm PST

Other Location:

975 Marlborough Ave,


California 92507

More contact details

Hey Dude Shoes Customer Service Reviews

1.3 / 5
Jameal Ook
Shoes never came

I placed an order on Monday for 2 pairs of shoes. I purchased the expedited shipping to have them here no later than Saturday b/c I needed them for Sunday.

Processing is supposed to be 1-2 days. I received one pair in the mail today (Friday) but not the other pair, it still shows in processing, on the 4th day! Turns out they are out of stock, still took my money, did NOT even notify me that it was out of stock so I could have ordered a different pair to receive them by Saturday. so I reached out via chat.

Same response over and over and over even though I asked to be escalated to a supervisor. So I call the customer service number. I cannot understand with the strong accent so yet again I requested to be escalated. Same thing, asking me how they can help they have no supervisor to assist.

Over and over and over, I even said I would wait for a supervisor, no help what so ever. TERRIBLE CUSTOMER SERVICE I HOPE YOU NEVER HAVE AN ISSUE

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Sherronda Vzt
It won't give me the discount at checkout

Unlist customer care number which not working number... customer service not responding in timely manner...

discount is not respond to purchase or discount that's give... over price

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Jaylun Pls
To tell “hey dude” my package was delivered in the wrong state!
stars-rating stars-rating stars-rating stars-rating stars-rating

Crap how can u not be able to contact them?? Why would u trust a company u cant get in touch with.

Better to buy from store or Amazon at least I know I will get the product! I have PayPal to back me up thank goodness otherwise Id be out the money and Im a first time customer so this was an awful feeling!!

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Bob P Jsn
Return- no invoice or order no in pkg
stars-rating stars-rating stars-rating stars-rating stars-rating

No response from email & customer service phone no not working . All I want is to exchange unopened & unworn gift ( ordered by my son from your website) for larger size & am not getting anywhere following your hoops & loops- no invoice or order number in package

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How Good is Hey Dude Shoes's Customer Service?

Shiro Wck
Shiro Wck
Feels Disappointed | Feb 23, 2023

No actually phone number to reach out to anyone nor does Hey Dude respond.

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Mary P Yzj
Mary P Yzj
Feels Disappointed | Feb 21, 2023

I will be disputing the charge. I tried calling the number and its disconnected.

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Kourtlyn Kel
Kourtlyn Kel
Feels Disappointed | Feb 07, 2023

Good Afternoon, I got my order. And it wasn't the two pair of shoes I ordered. I for a Black Nike hat. I need my original ORDER shipped to me ASAP or refund my money and send a call tag for this hat. Which I'll never ware as i don't wear hats.
copy of my order below.
Thank you for your purchase!
Hi William BandyWe're getting your order ready to be shipped.We will notify you when it has been sent.
View Your Order OR Visit Our Store
Order Number. 202301****64245
Men's Shoes Wally Woven
Size: US 10
$ 15.99 * 1 = $ 15.99
Men's Shoes Wally Flow-Misted Yellow
Size: US 9
$ 15.99 * 1 = $ 15.99
Subtotal:$ 31.98
Shipping Cost:$ 4.99
Insurance:$ 1.85
Total Price:$ 38.82
Customer information
Shipping method
Fast shipping 1-3 days
Payment method
Visa & Master Credit Card
Shipping address
William Bandy
7400 46th Ave N Lot 133
St Petersburg Florida 33709
United States
Billing address
William Bandy
7400 46th Ave N Lot 133
St Petersburg Florida 33709
United States
William Bandy

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Laressa Wzm
Laressa Wzm
Feels Disappointed | Feb 07, 2023

There is none. I tried to call, and it was a bad number they provide on their website. I left a message on this site and still have not hear back. So now they are on the way, and I am very disappointed in their customer service. I like to go through the companies not use middlemen like Amazon.

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Jacory Csf
Jacory Csf
Feels Disappointed | Feb 06, 2023

Not good would like to speak to live person about problems

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Polina Wqg
Polina Wqg
Feels Disappointed | Feb 06, 2023

I ordered a men’s shirt ze 13 and was sent a woman’s 8

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Summary of Hey Dude Shoes Customer Service Calls

00:13 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Hey Dude Shoes?

Shipping and Delivery Question:

  • “See if my order has shipped”
  • “Got wrong size and color shoes but not on order history”
  • “Tracking a order”

Return/ Replace Question:

  • “Exchange for different sizeb”
  • “Return”
  • “Look into it and see when my money is going to be returned”

Request for Information Question:

  • “Questions about wide with for men.”
  • “Order status”
  • “Information on 2 style shoes”

Product/ Service Question:

  • “Can't get code to work”
  • “Defective shoe”
  • “Product issue”

Activation/ Cancellation Question:

  • “Cancel order”
  • “Cancel order just placed today”
  • “Need to cancel an order pls ASAP”

Payments and Charges Question:

  • “Charged my card”
  • “I was charged twice on my account. One for the regular price and one time when I used the discount code.”
  • “Discount code not working”

Refund Question:

  • “Refund”
  • “Refund of a pair of shoes that I sent back and I'm waiting on it the refund”
  • “Wanting to know how long before refund”

Staff Question:

  • “An item was missing from my order. The phone number listed is not in service.”
  • “Worst service i've ever received”
  • “Trying to do speak to Cust service about a return where I don't have the order number”

Cards Question:

  • “Can't access e-card”
  • “Ck on what card i used for purchase”
  • “Egiftcard”

Website/ Application Question:

  • “Trouble on website”
  • “Can't order online with my code”
  • “I purchased an order online from Facebook link and it shows all of the items in my cart after I already purchased them.”

Account Question:

  • “Just created an account can't log in”
  • “New account”
  • “Account”

Employment Question:

  • “Interested in becoming a dealer”

Other Question:

  • “Can't find my order number”
  • “Change order”
  • “Missing part of order”

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