Hey Dude Shoes Reviews

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New Reviewer

Ordered shoes and never received.

I ordered shoes on September 17th for a trip on October 17th. It's now October 4th, no email respondes about my order and the phone number hangs up as the mailbox is full. Hey dude customer service is not good at all. Very disappointed. Do not bother buying.
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ID
#2934518 Review #2934518 is a subjective opinion of poster.
Location
West Bloomfield Township, Michigan
Loss
$50
Preferred solution
Deliver product or service ordered
New Reviewer

I ordered three pairs of hey dude shoes and have not received them and the money was taken from my act. I want my shoes or my money back

I ordered 3 pairs of hey dude shoes and have yet to receive my shoes! I want my money back or my shoes!! I do have a lawyer!!

User's recommendation: Poor.

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ID
#2926855 Review #2926855 is a subjective opinion of poster.
Cons
  • Delivery
  • Slow delivery
Loss
$90
Preferred solution
Deliver product or service ordered
New Reviewer

Didn't get order after payed

Ordered 2 pair shoes Sept 10 ups said they never sent them Sept 30 still haven't recieved sent several emails they said wait till end of day to see they delivered

User's recommendation: Don't order.

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ID
#2922991 Review #2922991 is a subjective opinion of poster.
Pros
  • Very comfortable
Cons
  • Delivery
Loss
$130
Preferred solution
Deliver product or service ordered

Look for certain pair of shoes to buy

Hey Dude Shoes - Look for certain pair of shoes to buy
Hey Dude Shoes - Look for certain pair of shoes to buy
Hey Dude Shoes - Look for certain pair of shoes to buy
Hey Dude Shoes - Look for certain pair of shoes to buy
Tried to find certain pair of shoes and nobody seems to have them so i was told to write the company that that could get them or have them made.
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ID
#2922399 Review #2922399 is a subjective opinion of poster.
Location
Bryan, Texas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I haven't got the shoes I ordered

I ordered 3 pair of shoes and I ordered them on August 17th and have not got them yet.i want a return.
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ID
#2908809 Review #2908809 is a subjective opinion of poster.
Loss
$100
Preferred solution
Full refund
New Reviewer

Hole in the top of shes

Hey Dude Shoes - Hole in the top of shes
Hey Dude Shoes - Hole in the top of shes
I love hey dudes I have 4 pair the first 2 I bought have *** at the same spot why is this. {{Redacted}}
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ID
#2889668 Review #2889668 is a subjective opinion of poster.
Pros
  • So comfortable
Cons
  • Holes
Preferred solution
Price reduction

Did not get them in

Give me my *** money back this is *** that I have to wait this long just for my shoes. There is no way yall cant find my address
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ID
#2870560 Review #2870560 is a subjective opinion of poster.
Location
Austin, Texas

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Verified Reviewer
New Reviewer

Need to cancel order

Dont have the money to pay for themdont have the money to pay for them so can u give me a full refund
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ID
#2859988 Review #2859988 is a subjective opinion of poster.
Pros
  • Comfy
Cons
  • Expensive
Loss
$60

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Verified Reviewer
New Reviewer

Need to cancel order

Dont have the money to pay for them and so I need to get my money back I thought I did but I do not Im sorry
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ID
#2859982 Review #2859982 is a subjective opinion of poster.
Location
Columbia, Missouri

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Verified Reviewer
New Reviewer

Shoes have not been delivered

Hey Dude Shoes - Shoes have not been delivered
Hey Dude Shoes - Shoes have not been delivered
I ordered on august 21, and showed its shipped on 23. There Is no updates On package and cannot talk on the phone with a real person. The customer service is horrible. I keep getting the same response to wait 14 days since my last update on shipping that their shipping company is having delays

User's recommendation: Do not order from Hey dudes.

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ID
#2855295 Review #2855295 is a subjective opinion of poster.
Loss
$74
Preferred solution
Deliver product or service ordered
New Reviewer

Waiting for shoes

I order shoes last week . Payment was taken on August 30th. Can't remember order number. Can we figure out when they will be in?
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ID
#2839451 Review #2839451 is a subjective opinion of poster.
Pros
  • I like their shoes
Preferred solution
Wheres my shoes

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New Reviewer

They shipped two shoes, two different styles and sizes. An obvious error, Would have to be blind.

Hey Dude Shoes - They shipped two shoes, two different styles and sizes. An obvious error, Would have to be blind.
Hey Dude Shoes - They shipped two shoes, two different styles and sizes. An obvious error, Would have to be blind.
Hey Dude Shoes - They shipped two shoes, two different styles and sizes. An obvious error, Would have to be blind.
Hey Dude Shoes - They shipped two shoes, two different styles and sizes. An obvious error, Would have to be blind.
I order one pair of Gray Print Hey Dude shoes and paid for them. When the pair arrived, they are TWO DIFFERENT SHOES and TWO DIFFERENT SIZES. Instead of a matching pair of shoes, I have received one right shoe, size 12, with print - and one left shoe, size 10, solid BLACK. There is no way to contact this company other than e-mail, which is frustrating.

User's recommendation: Don't order shoes online.

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ID
#2831008 Review #2831008 is a subjective opinion of poster.
Loss
$61
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Poor customer service

I have never received such horrible customer service from a company in my whole life. I was sent the wrong size shoes, reordered and those were still the wrong size, and now it's been at least 30 days that I'm awaiting a credit so I can try ordering again. There is no way to contact them by phone. And if you reach out via email good luck. If I didn't already have money in this I would just forget it but I'm not going to let them rip me off of $50. Buy at your own risk and good luck...

User's recommendation: Stay as far away as possible from Hey Dude.

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ID
#2820071 Review #2820071 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
New Reviewer

Lost shoes

Hey Dude Shoes - Lost shoes
Hey Dude Shoes - Lost shoes
SadOrder got sent back after being delivered. Wrong address it was suppose to be sent to the address {{Redacted}}
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ID
#2812071 Review #2812071 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

Never received my shoes and customer service won’t do anything about it!

Hey Dude Shoes - Never received my shoes and customer service won’t do anything about it!
Hey Dude Shoes - Never received my shoes and customer service won’t do anything about it!
I have contacted hey dude like 10 Times & I just get back the same letter shipping is slow! Well I contacted laser ship they said they printed a label on July 28th for item but never received my shoes from hey dude! They said contact hey dude. Hey Dude company wont do anything to help Me & I want my money or my shoes!! Please help!

User's recommendation: Don’t buy anything from chinas hey dude shoes!!

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ID
#2759176 Review #2759176 is a subjective opinion of poster.
Pros
  • I like their shoes
Loss
$59
Preferred solution
Deliver product or service ordered